ÃÓáæÈ ÊØÈíÞ ÅÓÊÑÇÊíÌíÉ 6 ÓíÌãÇ áÊÍÓíä ÇáÂÏÇÁ
Applying Six Sigma Strategy to improve performance
ÇáãÚÇííÑ ÇáÏæáíÉ Ýí ÌæÏÉ ÎÏãÉ ÇáÚãáÇÁ
International standards in quality of customer service
ÇáÌæÏÉ ÇáÔÇãáÉ æäÙã ÊÍáíá æÊÑÔíÏ ÞíÇÓ ÇáÇÏÇÁ
• Total quality, systems analysis and rationalization of performance measurement
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ÏÈáæãÉ ÇÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ
Total Quality Management Diploma
ÃÓÇáíÈ ÞíÇÓ ÏÑÌÉ ÌæÏÉ ÇáÎÏãÇÊ æÇáãäÊÌÇÊ æãÄÔÑÇÊ ÇáÑÖÇ
Methods of measuring the quality of services, products and indicators of satisfaction
ÇáãÑÇÌÚÉ ÇáÏÇÎáíÉ áäÙã ÅÏÇÑÉ ÇáÌæÏÉ
Internal audit of quality management systems
ÇáÊæÚíÉ ÈäÙÇã ÅÏÇÑÉ ÇáÌæÏÉ áãÚÇãá ÇáÅÎÊÈÇÑ ãÚÇíÑÉ ÇáÇíÒæ ISO-17025-2005
Awareness of the quality management system for Coefficient of test of ISO / 17025-2005 ISO-17025-2005
ÃßÊæÈÑ
ËÞÇÝÉ ÏæÇÆÑ ÇáÌæÏÉ Ýí ÇáãäÙãÇÊ
Culture of quality circles in organizations
ÅÚÏÇÏ ãæÙÝí ÇáÕÝæÝ ÇáÃãÇãíÉ (ãÝÇåíã ÇáÎÏãÉ æÇáÊÚÇãá)
Preparation of front row staff (service and handling concepts)
ÇáÚæÇãá ÇáËãÇäíÉ áÇäÔÇÁ äÙÇã ÅÏÇÑÉ ÇáÌæÏÉ ÇáãÓÊÏÇãÉ
Eight factors for establishing a sustainable quality management system
ÇáÊãíÒ æÇáÅÈÏÇÚ Ýì ÇÏÇÑÉ ÇáÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ
Excellence and creativity in the management of public services under the overall quality approach
äæÝãÈÑ ÊÞییã æÊØæíÑ ÂÏÇÁ ÇáãÄÓÓÇÊ ÇáÌÇãÚیÉ
Evaluation and development of the performance of university institutions
ÅÚÏÇÏ ÎØØ ÇáØæÇÑÆ æÝÑÞ ÅÏÇÑÉ ÇáÃÒãÇÊ æÇáßÝÇÁÇÊ Ýí ÚãáíÇÊ ÇáÅÎáÇÁ
Preparing contingency plans and crisis and competency management teams in evictions
ÇáÏÈáæã Çáãåäí Ýí ÅÏÇÑÉ ÇáÌæÏÉ
Professional Diploma in Quality Management
ÇáÊÏÞíÞ ÇáÏÇÎáí áäÙÇã ÇáÌæÏÉ ÇáÂíÒæ90012015 (ÇáãæÇÕÝÉ ÇáÌÏíÏÉ )
Internal Audit of Quality System ISO 90012015 (New Standard)
ÇáÃÎÕÇÆí ÇáãÚÊãÏ Ýí ÅÏÇÑÉ äÙã ÇáÌæÏÉ
Certified Specialist in Quality Systems Management
ÏíÓãÈÑ
ÊÞäíÇÊ ÊÞííã æÊØæíÑ ÇáÃÏÇÁ ÈÇÓÊÎÏÇã ÈØÇÞÇÊ ÇáÇÏÇÁ ÇáãÊæÇÒä æ ãäåÌíÉ SIX SIGMA
Developing And evaluation performance techniques using balanced performance cards and SIX SIGMA methodology
äãæÐÌ ÇáÊãíÒ ÇáãÄÓÓì ØÈÞÇ ááãÚÇííÑ ÇáÃæÑÈíÉ
The model of institutional excellence according to European standards
ÇáÏÈáæã ÇáãÊÞÏã Ýí ÅÚÏÇÏ ãÑÇÌÚì ÇáÌæÏÉ ÇáÏÇÎáííä
Advanced Diploma in the preparation of internal quality auditors
ÇáÃÓÇáíÈ ÇáÅÍÕÇÆíÉ ááÊÍßã æÊÍÓíä ÌæÏÉ ÇáÚãáíÇÊ SPC
Statistical methods for controlling and improving the quality of SPC processes
